Frequently Asked Questions (FAQ)
Quick answers for families and providers
What is GuideForSeniors?
We're a free senior living referral service that helps families find trusted communities in their area — without pressure or hidden fees.
Is your service really free?
Yes. We're paid by the community only if someone moves in. There's no cost to families, ever.
Do you sell my information?
No. We only share your contact info with the communities you ask to hear from. We never sell data or send spam.
Will I get sales calls?
Not unless you request info. You can browse quietly until you're ready to engage.
How do you choose which communities to show?
You can browse by location and filter by care type. We show communities that match your search and participate in our referral program — but we don't endorse or rank them.
Do you provide medical advice?
No — we offer information, not clinical assessments. Always consult a healthcare provider when making medical decisions.
How do communities get listed?
Communities can request to join by visiting our List Your Community page. Listings are free to add, and we only charge a referral fee if a move-in happens.
Is my information safe?
Yes. We use secure forms, don't store sensitive data without permission, and comply with privacy best practices. View our full Privacy Policy.
Still have questions? Visit our Help Center →